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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dean Lee

June 22, 2023

5  out of  5 rating by Dean Lee
"Lucy Mondragon, at Joy’s office, was very helpful in expediting my recent claim process. In one phone conference with the claim department, we agreed to the status of total loss and settle all details involving the lessor, the repair shop. The assessed cash value is very reasonable. After paying the lessor, and all other expenses, I still will get some money back which will help me in getting a new lease. I thought that it will be complicated and time-consuming. The other driver hit me at the cross road and ran off. We have no information on the guilty driver. State Farm and their teams including Joy’s team(Lucy in this case) did an excellent job. I am completely satisfied and grateful"

Laurita Guaico

May 26, 2023

5  out of  5 rating by Laurita Guaico
"I just switched from Mercury to State Farm and Joy and Lucy made the whole experience stress free. They were so kind and answered all my question. They were very responsive, and the switch was done so smooth and quickly. I can’t thank you two enough. Laurita"

Michael Kordbacheh

June 30, 2022

5  out of  5 rating by Michael Kordbacheh
"Joy is amazing! Anytime I reach-out to Joy regarding our business insurance policy she is very quick to respond and answer any questions or concerns I may have. One of the best insurance agents I have ever had a pleasure of working with. Thank you Joy."

Shirley Corrothers

June 22, 2022

5  out of  5 rating by Shirley Corrothers
"You know how you focus on the aggravation from companies that don’t give you good service and forget about the others? I guess that’s why we have been doing business with Joy and her team for over 25 years and never thought to write a review. They just take care of us and any issues that come up. Lately we have had a lot of issues. A runaway car totaled both of our cars and the corner of our garage. Save us from underinsured drivers! The process was made so easy for us. Any questions was a quick email which is always responded to very quickly. The one thing that brought it home to me was I needed to add a new service company to my business liability insurance. Yes, they cover our business as well. The company gave me 30 days to send them a certificate. I sent Lucy an email and in minutes I had my certificate. I want Lucy to know how much I appreciate how quickly she responds and takes care of my needs. She makes my life less stressful, because we all know when it comes to insurance stress can be a part of it. Thank you Joy for years of service and thank you Lucy for your kind and patient support. Needless to say we highly recommend Joy Liberio if you are looking for insurance of any kind."

Dale Like

June 17, 2022

5  out of  5 rating by Dale Like
"I have been with Joy Liberio State Farm for a year. I had an issue with my home and had to file a claim. Joy and her staff helped me through the process answered all my questions. Great customer service!"

George Martinez

October 30, 2021

5  out of  5 rating by George Martinez
"I have been with Joy's office for almost 8 years. Her office always responds quickly and happily works with new quotes, changing vehicles and even recommending additional coverage. I trust her with all of my property and Life Insurance"

Roy Martinez

December 17, 2019

5  out of  5 rating by Roy Martinez
"They were real helpful. Glad I have my insurance with tbem"

Jenn Plourde

September 27, 2019

4  out of  5 rating by Jenn Plourde
"Very personable and helpful!"